Shipping is charged at actual cost plus a small amount to cover the cost of the packaging I use.
It is calculated based on the combined weight of the goods in the basket when you check out, and you are offered a number of different appropriate options which cover local as well as international delivery. Unlike other online stores, the shipping costs are added before you get to the payment stage, and there are no handling or small order fees.
I do not make a profit from shipping, and if the actual cost of p&p when the item is sent is less than what you have paid, I refund the difference, even if it is only 10p.
There is no free shipping in my store. The concept of Free Shipping is a lie believed only by those who are too lazy or impatient to discover the real cost of what they buy. The fact is the individual items that are offered with so called free shipping are price-loaded to cover the cost of shipping just one item and you are seldom if ever refunded the extra money you pay for the privilege - in fact platforms like eBay and Etsy which endorse the Free Shipping concept advise sellers to price-load and enjoy the additional profit that comes from it.
Not in my store... You get charged a fair and honest price.
How are items sent? That is entirely up to you and where you live. The options available are:
UK - Hermes - no compensation or refund if item is non-delivered or damaged for any reason
UK - Royal Mail 1st Class
UK - RM 1st Signed For - up to £50 compensation
Europe - Royal Mail International - no compensation
Europe - RM International Tracked
USA - RM International Tracked
Rest of World - RM International Tracked
While Hermes may be cheaper, it is nigh on impossible to achieve compensation when things go wrong, so if you choose this option and things do go wrong for whatever reason - I am not responsible and will not refund, replace or compensate for any loss with respect to lost/stolen/damaged/mis-delivered/undelivered goods. When you agree to my Terms and Conditions when you place an order - you agree to these terms.
The same goes for standard Royal Mail International post. Again - RM and the other country mail services pass the buck back and forth, and I am no longer prepared to accept responsibility and pay out for their failings, so if you choose this option and things do go wrong for whatever reason - I am not responsible and will not refund, replace or compensate for any loss with respect to lost/stolen/damaged/mis-delivered/undelivered goods. When you agree to my Terms and Conditions when you place an order - you agree to these terms.
For any other service I will do my best to help you sort things out but am not responsible for the failings of the postal service that is used.